Offshore services Decision support system Managed Service Customer service management
Offshore services: A reliable partner working for more than 10 years with different international companies and experiences of deployment of solutions worldwide.Read More
Decision support system: Solutions for capturing data from different sub-systems and data analysis that support business or organizational decision-making activities.
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Managed /BOT projects: Solutions for complete management of the services for a period of time; enables you to focus on your core operation and make successCustomer Service: Solutions for improvement of customer services, increase customer satisfaction and measure the efficiency

ROBI choses SmartQ for their Customer Care center

ROBI LogoRobi Axiata Limited, a leading telecom operation in Bangladesh has chosen SmartQ for Robi customer care center in Uday Tower, Gulshan-1, Dhaka. The system is part of the improvement of customer care centers to be done by Nayreet Architects. Nayreet is a partner of Business Automation on their queue management system, SmartQ. SmartQ is an effective & systematic queue management system designed to ensure disciplined & guided customer experience.
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Managed services for ICB

ICB LogoInvestment Corporation of Bangladesh ( ICB ) has signed contract with Business Automation Ltd. for managing the mail server. Under this contract, Business Automation will provide a hosted services for the mail server of ICB. The initial service period would be 36 months. Business Automation provides managed services for mail server, SMS server and other related services to different organizations.
 

National TVET Data System for ILO

The International Labour Organization (ILO)Business Automation Ltd. has signed contract with International Labour Organization (ILO) for a software project. The purpose of the project is to build an Web Based National Technical and Vocational Education and Training
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SmartQ for NBR One stop Service

NBR One Stop Service CentresNational Board of Revenue (NBR) implemented SmartQ for their one stop service centers through System Engineering to improve customer services. This improvement is a part of the modernization program of NBR currently conducted by PricewaterhouseCoopers.

The system is designed to remove the manual queue system to automated

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